Special Guest Expert - Dr. Laura Gallaher

Special Guest Expert - Laura Gallaher: Video automatically transcribed by Sonix

Special Guest Expert - Laura Gallaher: this eJwVzkFrg0AQBeD_soeerNuIsY0QSoMmpLS2IDn0JMPuqIvjrt1dlTTkv1eP8_geb25MtCi6qsMrS6Nkk8TbKGDCaI_aV_46IEtZwQKmtPOgBVZKsnT3HCdx8pQErFZIstLQr65WhAvtZrCNY-mNjZaWuPV-cCnn8zyHjTENIQzKhcL0XFo1IZ8ivlYd37xvvyk7Zu7XR3_HHeWKTi-5Kkb7NlF3nfAVyO97lAoenBmtwL00syYD8rJMBcwrT-snn-ciO3xlP4dLeS7ysnz8gNHCCYigRRv2Q7zg2tge_KLX837_B1yFWbA:1kVpMI:hgEaJUDEKVHMdGFsp43_C0Ybemg video file was automatically transcribed by Sonix with the best speech-to-text algorithms. This transcript may contain errors.

Brian Kelly:
So here's the big question? How are entrepreneurs like us, who have been hustling and struggling to make it to success, who seem to make it one step forward only to fall two steps back, work dedicated, determined, and driven - How do we finally break through and win? That is the question and this podcast will give you the answers! My name is Brian Kelly, and this is The MIND BODY BUSINESS Show.

Brian Kelly:
Hello, everyone, and welcome, welcome, welcome to The MIND BODY BUSINESS Show. Every week I say the same thing and I mean it. We have an amazing, amazing show coming up. We have wow, we have Rocket Woman with us from NASA. She's had experience at NASA. And I say that kind of tongue in cheek. She is an amazing, amazing young woman who is achieving huge things. And I cannot wait to share her with you and all of her immense experience and her intelligence. She is going to help you understand the importance of culture in business, and it's amazing. If you've never thought of that before, then this is the show you want to watch! If you have thought of it before, and you want to know how to make your culture thrive from within your business - then you want to watch the show. So in other words, you just want to watch this show. So stick with us.The MIND BODY BUSINESS Show. What is that all about? Well, in my now fifty six years on this planet, I spent the last ten years, or so, studying only successful people. I wanted to find out what was it about them that made them successful more so than myself. They're just...They put their shoes on one foot at a time, I guess, if they're human. Right? And they're just like a human being, like everyone else. What made them more successful? So while I study these people, these are mentors of mine that are you know personal mentors, authors of book that either I met, some of them that are no longer with us, just studying what are the common traits amongst all these people? And these three patterns kept bubbling up to the top over, and over, and over. You might guess what those three patterns are? Yes! MIND - being mindset. Having a very powerful and flexible, the key there is flexible, mindset. There are tools and techniques that you can dive into, in fact Dr. Laura Gallaher, my guest on tonight, and I, have each experienced one such science that does exactly that. It gives you a very empowered and flexible mindset. We may go into that. We may not. We're going to have fun no matter what, and you're going to get a ton of value from this. Then there is BODY. That is literally about taking care of your body. Taking care of it physically, by exercising on a regular basis. Also, by what you are ingesting into your body, nutrition and liquid. Then there is BUSINESS. All of these poeple I studied that had achieved monumental success, had mastered the primary skill sets that are necessary to really thrive in business. And then to grow after you've actually created a monstrous and beautiful business. Those are things like marketing, sales, team building, systematizing, leadership... and I could go on practically all night. There are a lot of skill sets that are required to develop and enhance one's business. The good news is that... So here is the thing, you could not master all those skill sets, I humbly believe, in one lifetime as one single person. It would take a long time to become an expert in all of these areas. But if you were to become a master in just one of them, then the rest can take care of themselves. That one is LEADERSHIP. And perfect, perfect, segway for tonight's show, because leadership is so important. If you've developed the skill set, if you've mastered that skill set of leadership, you can now delegate. You can delegate those tasks, that other people have the other associated skill sets in, and they can then take those and run with them. Now you are left to run and work on your business, instead of in your business, as much. And so we're going to go deep into leadership as well tonight. This is an exciting, exciting, exciting show. On that whole note about excitement, and everything that goes with it, one of the things that was truly exciting for me, when I was studying all these people was another phenomenal trait they all had to a person, was they were all very voracious readers. With that, I would like to affectionately move over to a segment I call Bookmarks.

Announcer :
Bookmarks... Born to read! Bookmarks...Ready, steady, read! Bookmarks... Brought to you by REACHYOURPEAKLIBRARY.COM

Brian Kelly:
There you see it, REACHYOURPEAKLIBRARY.COM. One quick word of advice, while you're watching this show and listening to it, you're going to be discovering different resources. Dr. Laura Gallaher will have hers, and I will have some like REACHYOURPEAKLIBRARY.COM. Here's the thing... Get out a good old fashioned piece of paper. You know you've seen those things before. Maybe you remember those? And that writing instrument that goes with it, maybe a pen or a pencil, and take notes. Instead of clicking away, and going off and checking out all these resources... Look, if you're doing that, your attention isn't where it should be and that is on our guest expert, Dr. Laura Gallaher. Not on me, on her, because she is bringing the value tonight. The thing is, if you're off doing other things, your mind isn't one hundred percent in, you may miss that one golden nugget that could have changed your business and your life forever. I kid you not, this happened all the time when I would speak from stage. I would see that one person get up to go to the restroom, or whatever they happened to do, and this is in a physical environment, a seminar. I just shake my head inside thinking, oh my gosh, if they only knew what was just about around the corner to come up that they're going to miss. So don't do that! Go ahead for yourself take notes, whether it's paper, on a notepad, on your computer, just take notes and stay with us on the show. We're also going to give away some cool stuff, so you'll want to stick around to the end. Speaking of cool stuff,REACHYOURPEAKLIBRARY.COM real quick, what is that? It is a resource that I had built just for you - with the entrepreneur in mind. This is a show by entrepreneurs for entrepreneurs, and this is a list of books that I personally read. So I vetted each and every one of these personally. And the thing is, I didn't start reading until about a decade ago, at all. I mean, I read nothing, nothing except for maybe a newspaper now and then, or an Internet article. But I didn't read much. Then I started 10 years ago going, oh my God, what have I been missing out on? I began reading pretty voraciously. And so all these here, are books that have had a profound effect on me, either in business, or in my personal life. Not every book I've ever read is on this list, it did not make the grade. So I put this here for you, so you could at least have a targeted, more focused list. And the odds of you finding one that will help you are much greater, than if you were just to throw a dart at a dartboard on Amazon and say, I'll pick that book. So just grab a book, pick the first one that reaches out to you, that grabs you. You don't need to peruse the entire list...Ready, Fire, Aim. Let's go to it! Find that one book, it says, oh, that one's talking to me. Grab it! These are all purchase links. You can purchase them on Amazon and that's where those buttons go. Just start reading it and finish it. Then move on to the next, and come back to this library. That is there for you. To help you to really upscale your life. Here's the thing... The number one reason, just like you see there, the number one reason for lack of success is not simply the lack of reading books like moi, it's the lack of reading the right books. Which I finally started reading, and I read only the right books, at least that was my goal. With that, the right person is about to join us. Are you ready? Let's bring her on! Here we go...

Announcer :
It's time for the guest expert spotlight! Savvy, skillful, professional, adept, trained, and big-league qualified.

Brian Kelly:
And there she is, ladies and gentlemen, the one the only Dr. Laura Gallaher.

Dr. Laura Gallaher:
Hi, Brian. Thank you for having me!

Brian Kelly:
Whew... This is going to be so datgom much fun. Dr. Laura Gallaher and I, we go way, way back, at least, I'm saying 40 minutes now...

Dr. Laura Gallaher:
I think so, I think you're right!

Brian Kelly:
Thats a long time!

Dr. Laura Gallaher:
Yeah, that's a long time.

Brian Kelly:
The thing I love about the guests that come on my show, just like you are, there's always like this instant connection. I just feel this brotherhood or sisterhood, or what would you call it, siblinghood? I don't know how you say it. But really, there was a... I just felt this calm and ease about our interaction. You know? Just like we think alike, entrepreneurs think alike, and they have this go-getter attitude and you're like that. The things you've done. I'm going to introduce you formally here in just a minute. In fact, real quick, I'm going to remind everyone on here right now. If you stay on to the end, I mentioned there were going to be some giveaways didn't I? If you stay on to the end, you will get the chance to enter to win a five-night stay, at a five-star luxury resort, compliments of our great sponsors, you seem way up there in the upper right if you're watching video. Or if you're listening on a podcast, it is THEBIGINSIDERSECRETS.COM, my buddy Jason Naste, who heads up that company, they give away a trip every single week for us. It's a phenomenal, phenomenal, sponsor. We love them dearly. Thank you for that Jason, and THEBIGINSIDERSECRETS.COM. Stick with us to the end. Now, let's bring on this lovely lady, shall we? Because...

Dr. Laura Gallaher:
You know, I'm going to be here until the end. Am I eligible? Because that sounds pretty amazing!

Brian Kelly:
Oh, absolutely! It's open to all random drawing. Very soon we will be free to move about not just the country, but hopefully, the world.

Dr. Laura Gallaher:
Right? Yes! Can't wait for that!

Brian Kelly:
Now let's give this young lady the respect she deserves. I want you guys to listen to this woman's background. It's amazing. Dr. Laura Gallaher is an organizational psychologist, a speaker,and a leadership coach. Oh, leadership! It just came back didn't it. She began her career at NASA Kennedy Space Center. That's where they launched the shuttles. Do you remember those? After the space shuttle Columbia exploded, speaking of, upon reentry in 2003, which killed everybody aboard. Kennedy Space Center hired Laura, and a team of organizational psychologists, to change the cultural influences that were deemed to play a role in the tragedy. Oh, this is deep. She worked for eight years with NASA, to positively influence culture, develop leadership capacity, and improve organizational performance at Kennedy Space Center. Laura's company, GALLAHER EDGE, applies the science of human behavior to organizations so they can get their edge, achieve together,and I love the last part, enjoy the journey.

Dr. Laura Gallaher:
Yes!

Brian Kelly:
Yes! With that, Welcome to the show officially!

Dr. Laura Gallaher:
Thank you! Thank you so much!

Brian Kelly:
Whew.. and yeah, I've had some dealings with NASA myself, so we were having that chat before the show started, and that's another reason the connection was instant. The thing is, I love the description of the guest experts who come on. Through their bios, and their backgrounds. It gives us a good idea of what you've done, where you've been, the experience you have, the successes, and all of that. But what I like to do, is something I know you're going to be a achint, you're going to like this. I like to go a little deeper. I want to find out the root source of all those wonderful accomplishments. I want to go into that beautiful brain of yours, yours Laura, and find out exactly what it is that got you where you are. Right? That's because the mind and the mindset is the foundation of all success or lack thereof, isn't it? And with you, I'm curious and I would love for everyone else to be able to understand. For you, like when you get up in the morning, you're an entrepreneur... You have your own business. You've been doing this for a while. You know that every day is like a cake walk. Nothing ever goes wrong, right?

Dr. Laura Gallaher:
Yeah! (Laughing)

Brian Kelly:
Right?

Dr. Laura Gallaher:
Totally! (Laughing)

Brian Kelly:
I was being very sarcastic! Yeah... There's always challenges every single day. What is it that's going on in your beautiful brain that is saying,"Laura, another wonderful day is ahead of us, Let's go get it!" Rather than, oh God, here it comes with more challenges. What is going on in your brain when you get up in the morning and you're ready to attack the day?

Dr. Laura Gallaher:
I mean, framing is so, so important. I mean, we were talking before about neurolinguistic programming or NLP,and I think that's so huge. And it's... Every time I've talked about this with people, it's a little tough, because I think on the surface it sounds very... Like really that's your advice? You know, like don't call it a problem, call it an opportunity! You know you hear that kind of stuff, and you're like, "Yeah ok!" It's so easy to be really dismissive of it, but don't be dismissive of it. The language that we use, and how we are actually thinking about ourselves in the world is - everything. It's also one of the only things that you have complete control over. I love that! Like that is wildly empowering. I mean,do you know who Victor Frankl is?

Brian Kelly:
I've heard the name.

Dr. Laura Gallaher:
So, Victor Frankl is really famous for having survived the concentration camps.

Brian Kelly:
Oh, ok.

Dr. Laura Gallaher:
Right, so he developed Logotherapy. He talked about, the human search for meaning. We are always the ones who put the meaning on everything. Like one of the things that really blew my mind, that I share with my clients all the time, is you are never reacting to anything that's happening in the world - ever! You're only reacting to the meaning that you are putting to what is happening. Always. Like whoa! That's part of why we focus so much on self-awareness. Right? It's like, what is that story I'm telling myself about what's happening right now? How am I making what's happening in the world about me? Is that story serving me? Every story we have is serving us in some way. So we always want to figure out what the payoff is, to be able to surface that, and go how is it serving me? How is it taking me away from what I really want? Then recognizing, I get to control that? Coolest thing in the world!

Brian Kelly:
Oh man! So I hope people are taking notes right now. There were so many NLP under pinnings. You said 'AND' instead of 'BUT' I caught that. That takes some practice. That's good. Oh my goodness! And the meaning which we call in NLP the internal representation, the 'IR'. There's a great example about that, where there are two people that go to a party. And they go to this party, they have their fun, they do whatever, they come back and then they compare notes. One says,"God, wasn't that the greatest party we've ever been to? That was amazing! The music, the dancing, the Men or Women, whichever one they were. Wasn't that amazing?" The other one says,"Well, what are you kidding me? It was too loud. It was too hot. It was dry. My clothes didn't fit right. Blah, blah, blah." It's like, well, wait a minute? (Now you've got a third party looking at them) Did you two go to the same party?

Dr. Laura Gallaher:
Yeah!

Brian Kelly:
Right? It's our own internal, what we've made up of it, based on our past experiences mostly. It's amazing science! NLP, anyone that has not gone down that path reach out to either Dr. Laura Gallaher or myself, and we'll give you a resource. I'm sure we each have one. You're on the East Coast. I'm in the west. It's perfect. I don't teach it, and so I have plenty of resources though of those who do that are amazing at it. I love it! Right off the bat.

Dr. Laura Gallaher:
Yeah.

Brian Kelly:
We're going with the most powerful piece of this entire show, and that's neurolinguistic programming or mindset, and that's phenomenal.

Dr. Laura Gallaher:
If I could, there's something else that I wanted to say, that has been really, really, important for me on my journey. You talk about being successful, like what does it take? What's the mindset to wake up every day. Right? And work towards success. What does that mean to me? What does it mean to be successful? That's been one of the most profound questions ever and it's definitely changed.

Brian Kelly:
Oh yeah.

Dr. Laura Gallaher:
It's changed for me so much. I mean, so much of it comes back to what are my core values, and to what degree do I find myself living my life in alignment with those values? And they change. The values can change and shift, and so when that's happening, am I making those changes in my life accordingly? I'm going to share something with you, Brian. This is a tattoo. A little hard to read, but it says journey. So, you know, when you were reading my bio description and you stopped yourself and said, "I love this end!" Right? Enjoy the journey! That became my most important success criteria. That is the only thing that actually really matters because the journey is all we ever have. That's like the craziest thing. You know, so many entrepreneurs, high achievers, business owners, we're always pushing for that next goal. That's great! Do that, and don't forget that as soon as you hit that goal, or maybe even before you hit that goal, there's just going to be one behind it. And so you can't keep relying on this whole idea, that like this milestone, is going to suddenly be the thing that gives you permission to feel good about yourself or enjoy your life or whatever. Like this is it y'all! It's happening right now. So if you're not enjoying the journey I would invite you to think, what can I do right now to shift my experience in this world, so I'm actually enjoying this journey? Because this moment literally right now, Brian, this moment, that's all we ever have. That whole idea just blew my mind when I really internalized it.

Brian Kelly:
I personally am having a blast right now. So I'm enjoying the journey big time. This is down that wonderful, beautiful, rabbit hole.

Dr. Laura Gallaher:
Yeah.

Brian Kelly:
Yes, And you talk about NLP and all this stuff that goes with it. I was this way, too. I would be, "Whoa! That's a bunch of Woowoo stuff, get that away from me." You're not going to control my mind and all this other stuff. Once I learned, as I'm sure you did, that you cannot actually control one's mind unless their value system is in alignment with what you're telling them to do. I was like, wow, that's awesome! They're not going to change my belief in God or anything. They can't because that's part of my value system. I thought, "Ok, let's take the gloves off! Let's go!" And wow, what a ride! It's like a magic carpet ride the whole time. Oh my gosh! We got some great stuff. Denis Nurmela from China, a good buddy of mine, he's a business expert as well. He moved to China recently. Yes, Dennis NLP is life-changing. He's absolutely right. I think you might know this person.

Dr. Laura Gallaher:
I do know that one.

Brian Kelly:
Dawn Gallaher Jurgensmeier

Dr. Laura Gallaher:
That is my sister. Oh, yeah it's (Jur-gens-Mai-or). We say it the nice butchered, you know, American way.

Brian Kelly:
Oh, wait, is this the same person? Wow! Your whole family is here. Enjoy the moment. I love it!

Dr. Laura Gallaher:
See support, that's so great. Family of origin.

Brian Kelly:
Oh, and look, Dennis applies it.

Denis Nurmela (Comment):
I use NLP to help motivate non-English speakers in China. It's awesome!

Brian Kelly:
Yeah, I couldn't agree more. It is awesome! It's a life-changer. Speaking of life- changers, you went through a change. You worked at a corporation, or you worked for NASA for a good, what was it, eight years and then a short stint with Disney after that. What the heck got into your mind to say, "You know what!... I think I'm going to just branch out on my own and do my own thing with my own business and change the world that way." What what was it that sparked that interest in changing direction, if you will?

Dr. Laura Gallaher:
So it's kind of a goofy story. So I finished my doctoral dissertation in 2010 as an industrial-organizational psychologist. Such a mouthful! Or 'IO psychologists'... Like there's one conference, it's our annual conference, Society of IO Psychology - 'PSYIOP'. And the whole idea that I would get to present my dissertation at PSYIOP was extremely exciting to me. I applied, I got it in, and NASA was actually going to pay for me to go and present because I had a fellowship through them and that was awesome. Then like optics, and they cut my funding and they said, "You're not allowed to go and present because you're listed there as NASA and we're not paying for it and that's not allowed... Optics... Optics." I was like, I'm sorry. You can't... like you can't tell me that I'm like... No! I was like I am a rule follower and I am somebody that hates to get in trouble, but I was like I'm going to go. If I'm not allowed to go, I'm still going to go and I will just suffer the consequences. And I was like, but if I... I can avoid getting in trouble, I'm going to figure this out. So I actually like, threw together what I needed to register my own company, and to make it like... Ok, I have a company and I'm now going to represent that company. Like I did it...that was in March of 2013, and then I went and I had a blast. My dissertation was on humor, so I got to be really goofy and that was a good time. Then I came back and I think it was within about a month I was like, well, I have this business now?... I guess I'll start doing something with it! I thought it would just be on the side. The thing that really helped me make that first jump because I'd really jumped twice, right? So I left NASA to try entrepreneurship full time. Well, it was really hard. I struggled in a lot of ways. I got the Disney job, and then I left again. It really came down to, I have so much passion for the things that I want to do, and if you can align me with what I want to do, I feel like I'm on fire. I will pour my heart and soul into things, and I started to lose that at these jobs. I got high enough up in NASA that they started to like really pay attention to what I was doing, and they were like, oh, we want you to work on this... and this... and that. I was like, but that's not valuable. I want to do this and so I left. And I had the same kind of experience at Disney, like a big organization. I wasn't able to add value in a way that I really wanted to and so I was like, you know what, I know that I can add value. I want to be able to work for me. I want to be able to choose who I work with, and oh my gosh, I don't think that I was at all prepared for how hard it was at all. But I was determined to do the things that I really love to do the most.

Brian Kelly:
I love two things. I love a lot of things you just said, but the last two were about how hard it is. So a lot of people think, I'll join this network marketing company, which I'm not saying anything bad about them at all, and I'll just drink their Kool-Aid, I'll have a couple of meetings in my house, and I'm going to become a millionaire. It's like it doesn't matter what business you embark on at all, it is going to take a lot of work. And you have to have that drive and passion that Laura has for you to make it because it's going to be tough. Like she's saying, "It's hard!" If you don't have that real special and very strong 'WHY' in your life. The why are you doing this? To keep you going, no matter what. For me, I've gone through an exercise, an NLP exercise to determine my WHY, and I've done it several times. Each and every time it came out, the answer was the same. For me, it's different for different people. For me, it was my wife. I will do anything. I will crawl over broken glass for however many miles it takes to get this thing running, working, going, and banging on all cylinders because that means freedom for us together. But for you out there listening audience, it's up to you to find out what is that WHY that you would just stop at nothing, it could be a person, it could be.... What am I trying to think of? It's like an organization like where you donate? What's that word? I can't think of a word.

Dr. Laura Gallaher:
Like a charity or a nonprofit?

Brian Kelly:
Thank you! ...It could be a charity. Thank you! I was like man what's going on, Whew. So there are all these things, but thank you for saying that out loud, that it's hard because it is. It's not easy. It never will be. You know, I'm glad it's not. I love the challenge

Dr. Laura Gallaher:
I know.

Brian Kelly:
You said something earlier, you said, "Once you reach that goal or milestone, a lot of people think, yeah, that's it... I made it!" Oh my God, I so hope not. I would be so decimated if that were true. If I had reached a goal, and they said, "That's it, you're done!" Like, wait, no! What's the next thing? Let's go! Let's keep going!

Dr. Laura Gallaher:
Absolutely!

Brian Kelly:
That would be boring as heck.

Dr. Laura Gallaher:
I know, and I think it's important to realize as early as possible in the journey, that's not going to be a thing that happens. Probably. It didn't for me. At no point was I like, "Whew, all right, I've made it!" Like at no point, and you go back, I started this company in 2013, so you go back seven years. If you were to tell the 'me' from seven years ago about how I was doing even five years ago, I would have been like, oh great,so I'm going to make it. But living it, I don't ever feel like that. It's always like ok, got to keep the hustle, got to figure out the next thing, got to keep working on how can I level up, and how can I grow... and like how do I navigate a pandemic? That's a fun challenge, right? Like there's always something. There's always something, and so I love what you're saying Brian about your purpose or having your why. That's how I think about it is my purpose.

Brian Kelly:
Yes. Yes!

Dr. Laura Gallaher:
I have like the most grandiose purpose ever. It's borderline goofy, but I actually believe in it. So like we exist, our business, we exist to evolve humanity. I genuinely believe that when we do this work, when we help people grow their self-awareness, we help them change how they think about themselves, and how they walk through the world. Then they're changing the way that they interact with their kids and they're changing the way their kids see themselves like this can actually contribute to the positive evolution of our species. I actually believe that. When I believe that's the work that I'm doing in this world, I will push through so much crap to figure it out. I will do the tedious work. I will learn about aspects of business that I have no intrinsic interest in whatsoever. But I do it because it's so... Like Finance, budget, Oh my gosh! Making me do a budget was like the most painful thing, and I was able to connect it to why it was so important. And so being able to connect every single piece of entrepreneurship to that high level 'WHY' for me has been completely priceless.

Brian Kelly:
Yeah, and it's like the most arduous task, right? There are things you got to do if you want to be successful. It's like what Brian Tracy said in EAT THAT FROG the book.

Dr. Laura Gallaher:
Oh yeah.

Brian Kelly:
Take on the most arduous task you have and get it over with. You know be done.

Dr. Laura Gallaher:
So true! I literally have this board. It's just like this flip chart pad and I have sticky notes for the tasks, literally in the top left corner it says, "Frogs."

Brian Kelly:
I love it!

Dr. Laura Gallaher:
I'm like what's my frog today? I will choose it usually the day before and I'm like, that's why I'm a tackle in the morning. Occasionally, I don't do it. Occasionally, I don't. I forgive myself. I'm self-compassionate you know, and on the days that I do, I'm like, "Yes, there we go man!"

Brian Kelly:
Man! That's powerful right there. Two things right there. Two more beautiful golden nuggets. One is, be ok with forgiving yourself. Everybody out there listening and watching. Forgive thyself. It's ok. You're not perfect. In my humble opinion, many others too, there was only one human being that ever walked this planet that could be called perfect and you're not it.

Dr. Laura Gallaher:
That's actually like such a relief, isn't it?

Brian Kelly:
Isn't it?

Dr. Laura Gallaher:
Yeah, I wrote this blog post a few years ago and I called it, "I'm Not Perfect, so how could I be a perfectionist?" It was a mindset that I used to have because I was a perfectionist in denial, and identify now is the recovering perfectionist, which isn't mine. I don't know if I got that from Brene Brown or who I borrowed that from? It's... man it's sneaky. The perfectionist tendencies they sneak up in all kinds of ways and really being able to sit in my own humanness and be like, yeah, I'm actually...I'm like everybody else and that's ok. It's very liberating! It's very liberating. It helps me put my energy towards solving problems and getting things done, rather than, beating myself up. Right? Or just kind of crawling into a hole, which I will do if I beat myself up enough.

Brian Kelly:
I always say there are two phases to it, and one is being aware that you're going down that path, and number two is doing something about it. And having the tools to do that. So instead of recovering perfectionist, I think I would take it another step for you and say a recovered perfectionist.

Dr. Laura Gallaher:
Like own it.

Brian Kelly:
Done. Over. Mic Drop.

Dr. Laura Gallaher:
It's done! Check! Check that box.

Brian Kelly:
That was the other thing you said it was, "Forgive yourself" and also you said, "Yeah! That's like give yourself a pat on the back." Give yourself an atta boy and atta girl. You know, we are our own worst critic, aren't we?

Dr. Laura Gallaher:
Absolutely.

Brian Kelly:
I mean, we will often do more for others and we will do for ourselves. And one of the other things we'll do is we'll be the first to demean our own self internally, externally. You know what? When is now the right time to love yourself? You know, to give yourself that pat on the back, you're all working hard. You're not going to be perfect ever. You just got proof. Just like Dr. Laura Gallaher just told you, become a recovering perfectionist, and then you'll end up like Dr. Laura Gallaher and become a recovered perfectionist.

Dr. Laura Gallaher:
Yeah, one of my favorite things to say is if you're not good enough now, you never will be.

Brian Kelly:
That's right!

Dr. Laura Gallaher:
Right? And so there's no better time than literally right now, right now. Choose to accept yourself exactly as you are. It's not going to stop you from growing. I promise. That's the fear, right? Self-acceptance leads to complacency. Nope, it does not. It just leads to enjoying the journey and funneling that energy into better productivity.

Brian Kelly:
That's why I love this life we've all been given because I think it's a never-ending journey of improving, no matter where you are. Like you just said, with success, where it was different, that meant something different. It's because you are different, because your life experiences have changed you. It's like, have you ever read the same book twice the exact same book, the second time you read it, well did it seem like everything was exactly the same as the first time you read it?

Dr. Laura Gallaher:
No way! I'm like, oh... (Laughing)

Brian Kelly:
Wait! I use to have a book...Oh, hold on. I got one.

Dr. Laura Gallaher:
Yeah, what you got?

Brian Kelly:
If we got a book... This is my buddy Les Brown. He was on the show. Just happened to have it close, but I didn't plan this honestly, so you're telling me that this book, let's say this was one you read twice, the words... You said it was different the second time. So I'm just curious, were pages ripped out of it?

Dr. Laura Gallaher:
I think so. I think they must have, like, just ripped them out and put new ones in and I was like, oh, I get it now.

Brian Kelly:
They even change the words, too wow! Yeah, so that's the beauty of it. You could read that book a fifth, a sixth, a tenth, a twentieth-time, and each and every time it will come off different. Why? Because you are different. You have grown, you have changed. And that's what I learned by listening to my mentor. He had a CD of his weekend seminar. I became his lead trainer and I taught half of it, but that was one way I learned. Every time I listened, how come I don't remember this part? You know it's like it's because I was ready for it. It's so exciting!

Dr. Laura Gallaher:
It's so true. And we say this and I work all the time. You can never sit in the same river twice. Right? And so in this metaphor, like you, as you change, you are that river. Right? And so the same exact content, the same...even the same experience. Right, because we have people, for example, who have done our workshops more than once and they're like, man, like I'm getting totally different stuff out of it this time, Did you change it? I'm like, not really! Like, we've done this before. And you're different, you grow. And when you're different and you grow then things hit you and you will learn things when you're ready to.

Brian Kelly:
I also believe that's why the phrase, which I think is so true, is repetition is the key to mastery.

Dr. Laura Gallaher:
Yeah.

Brian Kelly:
Because as you repeat the same thing over and over, well your experience is going to change, even if it's micro-changes it will change and it will improve. Wow! So Paul Gallaher was commenting a little bit earlier... I think this is a family affair. What's going here?

Dr. Laura Gallaher:
I know! Well, I will admit. Right before we started, I was like, I'm going live in two minutes to my family so they're supporting. Thanks, Dad! Thanks, guys!

Brian Kelly:
I love that you get to do what you want and what you love to do... But that's big right there. That's part of the why. If you don't love what you're doing, consider doing something else. It's pretty simple there. Then NOEL SOK, thank you both for sharing your jewels. I think that is the same gentleman that was just here. Thanks for coming on, brother!

Dr. Laura Gallaher:
Nice!

Brian Kelly:
I love this guy! He's an amazing guy. Wow! This is so... We're like only a half-hour into it, but I think we're going to go another two or three. I know you're on the East Coast, but it's all right we'll just keep plowing through it. I'm having too much fun to let you go. There's no way! Speaking of your... We were talking about businesses and you talked about clients, I heard a couple of keywords. I wanted to find out more about you, and your business. You know, now that you've left NASA, you left Disney, you've done the leap twice, and now you've stuck it. You've stuck the landing, Yes? Now you have GALLAGHER EDGE the company, and you have a team. Who is it that you cater to? More importantly, I think is what do you do for that people organization that you cater to, and what kind of impact does it have on them?

Dr. Laura Gallaher:
Well, so we apply the science of human behavior to organizations. Really what we're doing is we're helping leaders align culture from the inside out. So I work mostly with CEOs, executive teams. And we begin... Like our inside out model, We always begin with 'self'. Like we've been having these amazing conversations, Brian, where we're talking about all these self ideas. And we always start there because you cannot possibly begin to create culture without really paying attention to the key ingredient of organizations - the people. And so when we come in, we're doing a lot with the leadership team to really help them grow their self-awareness, their self-acceptance, and their self-accountability. Which when you put all that together, that's what we call maturity. Like emotional maturity. That's core to creating whatever kind of culture you want because every culture gets to be different. It's part of that unique DNA that an organization has. We want you to have that, and there are still attributes that every effective culture has maturity, diversity, community, and unity. And so we work to help them really figure out how do you work on this emergent property called culture? Like, how do you do that? You can't work on it directly. It's all about connecting those organizational attributes down to the individual level. So that's that whole missing link piece, right? We bring the missing link to help leaders evolve their culture from the inside out. And so we end up doing a lot of things that are extremely experiential. I mean, we can do an exercise, for example, it's like two minutes in duration. Then we spend thirty to forty-five minutes talking about what just happened in those two minutes because there's so much that's happening in our minds. We have so many stories in our heads. We have so many emotions that came up. We have so many assumptions that we're making and we get to break that down. It's something that we don't normally do. We don't normally stop and process to that degree. We're not normally that open with one another, and so we're able to help them learn so much more about how they interact with other people, and how they're thinking about themselves through these really, really, small simple exercises within the conversation that follows. So that's the kind of thing that we do. Then, of course, we help them figure out how do you design this whole organization thing to really support the culture that you want so you can actually execute strategy. And so we look at it as a really comprehensive view, and I think that's part of what makes us kind of cool. Like you mention my team, and I work with my business partners is an engineer. Right? So you take this idea of culture, so you take an Engineer Ph.D. and a Psychologist Ph.D. , and you put us together and you're like, ok... Go do culture. That's what happens. That's what we do.

Brian Kelly:
Wow!

Dr. Laura Gallaher:
Yeah.

Brian Kelly:
To be a fly on the wall there?

Dr. Laura Gallaher:
Yeah. It's a good time. We enjoy it. We're really different in all the best ways. We really complement each other.

Brian Kelly:
That's awesome!

Dr. Laura Gallaher:
Yeah, that whole engineer mindset versus a psychology mindset, and we align on so many of our values. Right? To go back to that, and that's why it works.

Brian Kelly:
It makes a good one-two punch. You got the engineer who's very analytical, meticulous, and detail-oriented. And you might be like more of the visionary who's thinking about how to grow the business and the other things that go with culture. It's great to have different people involved - a team. Always.

Dr. Laura Gallaher:
So important!

Brian Kelly:
Being a solo partner is hard!

Dr. Laura Gallaher:
Oh, yeah, it's incredibly hard. There are things that are hard about working with people sometimes, which is why we like to give people the skills to get through that. I mean, well, we all know what it's like to work with difficult people. Which, by the way, if you think very difficult, they probably think you were difficult. Right? And so like helping people to understand that and get through that, so you can actually just focus on the work, and appreciate those differences. You actually said a word earlier, Brian, that I wanted to pull. Flexibility. Flexibility is so important. Right? Like, if you have your preferences and I have mine and they're different, that's fine there's nothing wrong with that. It's only if we become rigid and we lose the flexibility around those preferences, that's where we run into problems. That's the fear that keeps us rigid, instead of being flexible. When we can be courageous, then we're a lot more flexible and we can be way more effective.

Brian Kelly:
Yeah, I like to say, "Be okay with making mistakes because that's how you reach success."

Dr. Laura Gallaher:
Oh yeah!

Brian Kelly:
Make them often and make a bunch of them. The only thing that it hurts is your own ego. That's the thing, is that ego that's like a cancer to anyone's business, to their personal life. We all have it. We all had it to a degree. We're not going to get rid of it completely. I'm sure it's there for a reason, but you can calm it down and you should. For just about every human on the planet that would be a good thing to work on. I'm still working on mine because I still think I'm all that. I'm just kidding. (Laughing) Wow! Oh my gosh, so I was telling folks on the show, advising them to take notes. I just want to let them know that I don't ask people to do what I myself don't do. So I'm like the director, the producer, the talent, the interviewer, and everything. And I'm still writing notes,so I hope you're doing the same. I hope you're doing it for yourself! I hope you're doing it for yourself, there was an old proverb and no one can seem to find the source of the person who said it, but it goes like this, "The shortest pencil is more powerful than the longest memory." So take notes and it's best if you do handwrite them. Doesn't have to be a pencil it could be a pen, but you just retain information better. It's just proven. It's known. My goodness, there's so much. We have so much to cover here, besides all of your family being here. That's pretty awesome! You've done a lot, and it takes as we said, or like I said in the beginning, a lot of skill sets to actually achieve each individual rung on that ladder. I'm not going to say to achieve success, but it is success. Every step is a step toward greater success. It's another level of success, in my opinion. That being said, where you are today, right now, because it will be different than when you started, so where you are today, just so you can really frame it and go ok, I know where I'm at now. What would you say are three, if you can name three, of the top skill sets that you and your team have embraced and developed that have really proven to be worthwhile skill sets to have and nurture?

Dr. Laura Gallaher:
I actually want to start with sales as a skill, and that one for me was mindset was so huge. It's so easy to think about sales as being smarmy, pushy, or nagging like I had a lot of fear around selling. And oh my gosh, just ask... I mean, I would get so afraid to just ask the basic question of like, are you interested in exploring doing work with me? I mean, I got past the fear of like, 'NO'. Ok, if it's no, well, then maybe I have something to work with or whatever, but so I think, sales is really big, but it's so much of mindset.

Brian Kelly:
Mm-hmm...

Dr. Laura Gallaher:
I don't know more even than skill for me. I could probably actually build my skills quite a bit still there. Let's see what's another skill?

Brian Kelly:
That's a huge one. It's very common, that people are nervous about asking for the sale. You know, so you just got to dive in there and say it,"Will that be cash, check, or charge? Oh, I said it. I'm done. Good.

Dr. Laura Gallaher:
Yeah.

Brian Kelly:
But once you... I learned one thing, and I learned this from my mentor when you truly, wholeheartedly, with all your being, believe in the service or product that you're representing, then that sale is now turn it around and instead of being nervous about yourself say, "Well, it would be a disservice if I didn't do everything in my power to get this in their hands." To do that, they need to do a trade of service. They need to trade value. They trade their money for our services or product, and once I really ingrain that, then it's like, oh, geez, Katy bar the door, "Come here!" You need this? I'm going to help you decide that you need this, even though you already know it. But I'm going to give you the reasons to help you get over the hump of your limiting beliefs, your resistance, your fear, that's telling you not to go forward, when in fact, you should do the exact opposite because it will just change your life forever. I hope I just sold everybody on nothing just now.

Dr. Laura Gallaher:
I know, right? So I worked with a consultant and she's a good friend, Dania Shay. She said, "Selling is an act of compassion." For exactly what you just said, it's something that they know they want, something that they want to do, and they just need a little more of a push to get themselves over their own hump. They want to feel really good about that "YES' and that's what they're looking for us to do. Help them to feel really good about the YES. That was that was powerful. So I'm grateful, to her for helping me with that mindset shift.

Brian Kelly:
Yeah, that's a big one. That's a huge one!

Dr. Laura Gallaher:
So here's the second one, it came up - storytelling.

Brian Kelly:
Yes! Alright.

Dr. Laura Gallaher:
So, I mean, I just love storytelling for a lot of reasons. I mean, I acted as a kid. Just you know, nothing fancy, just school plays and whatever. But I loved it! I absolutely loved it. It always sort of felt like this separate thing, this thing that was over there. The more I've gotten into entrepreneurship, the more I realized how powerful some of those skills are. Bringing them back in and honing them because I use storytelling in forms like this, I use storytelling when I'm speaking on stages. Remember when we use to be on stages? Remember that, back in the day? When that was you know...So it's an amazing teaching tool. It's an amazing tool for inspiration. I work with clients to help them develop stories and tell stories as a means to instill culture. Because you talk about values in an organization, that's great, and posters on the wall cool. Maybe even painted on the wall. Fine. And we want to be able to connect with people, so I have the leaders like actually think about what are those stories? Then I'll use what I know about storytelling to help them also cultivate those storytelling skills so that they can onboard their people in a way that's, like wow, and then they can reinforce it. You know, at quarterly meetings or whatever it is. I think storytelling is really important. One I'm still working on and I love that as a skill set.

Brian Kelly:
Huge, huge, if you're writing a book, if you're speaking from stage. How many... If you, not you Dr. Laura Gallaher, but if you out watching there are thinking I'm going to write a book about X, and you somehow think that a book has never been written about X, well guarantee you a book has been written about it.

Dr. Laura Gallaher:
Right!

Brian Kelly:
How are you going to make it different than the fifteen hundred others that were written about X. It's your stories. It's your metaphors. How do you make it interesting? How do you make it engaging? How do you keep that reader turning the pages? Same thing speaking from stage. As I was an up and coming speaker, I'd be nervous about the content, but like, I don't need to worry about the content. It's telling stories that people want to hear. As long as it's, you know, commiserate with what you're teaching that day. As long as there's a reason behind the story, it can't just be any story, a little Miss Muffet, or whatever. There's got to be a hook to why. There's got to be a reason for it. But the thing is, it's so valuable and it can be used in sales. You can a future pace someone. Like, they're going to get in their car, or you're selling a car. And you can just say, just imagine yourself... oh but my wife, she's going to kill me if I buy this. But imagine as you drive down by the beach, with the top down, the wind blowing through your,... picture this just picture this right now. Then when you pull in your driveway and the neighbors looking over the hedge and going, "WOW! Bob's got a phenomenal car!" Then your wife comes out and is like, oh my God this is a gorgeous car! Can you just imagine what that'll feel like? Alright, where do I sign? Right?

Dr. Laura Gallaher:
Totally. Absolutely.

Brian Kelly:
But storytelling is so powerful. Alright, I was giving you time to come up with number three if you didn't notice.

Dr. Laura Gallaher:
Yeah. Perfect. I appreciate that. For number three, I'm going to go with empathy. I think empathy is another really powerful one that is a skill set that can be applied in so many settings. Certainly in terms of... because you know marketing has been something that I find to be confusing and challenging. It comes down to so many different things for me because it's like, well, what's my niche and who's my person? But, we've been able to do that and really think about who we want to work with as human beings, and empathy is useful in that context. Right? For marketing and for sales. Empathy is huge for us internally as a team. To be able to listen to one another, understand one another, connect with one another. Then, of course, we bring skills related to empathy into organizations. It's a component of compassion, which is part of our model, and so I feel like that's probably one of the most important skill sets we've been cultivating over the years.

Dr. Laura Gallaher:
Wow. Yeah. The skill of listening, that's a big one!

Dr. Laura Gallaher:
Yeah.

Brian Kelly:
Just that alone. I was doing my best to listen at that time. I was learning. You were teaching me as you are talking and I was like that's right. Shut up, Brian. Be quiet. Listen.

Dr. Laura Gallaher:
It's always like the funniest thing when we teach listening and we do all these exercises around listening. It's so funny how often people fall into the same old traps of listening poorly while we're doing the listening exercise. It's very meta and it tends to be incredibly funny. Every time. Every time we're talking about it, people fall into the bad habit of listening that we're pointing out. Yeah, and but it's great that self-awareness. You know, they're picking it up and they're like, oh shoot, there it was again.

Brian Kelly:
I'll tell you, it is a major challenge doing this show, to do that and to be there to listen. I'm pressing buttons. I'm writing notes. I'm looking at other notes on screen. I'm looking at what's the next section going to be. I'm looking at the time.

Dr. Laura Gallaher:
Yeah.

Brian Kelly:
I'm like, alright, hone in. What is she talking about? Be sure you're still there. Constantly reminding myself, and so this is a great exercise, to be honest.

Dr. Laura Gallaher:
It is like a gym. It's like you're doing a workout on the listening side. Yeah. Extra challenging. You're doing great!

Brian Kelly:
I'm doing brain curl's right now, Yeah! I love it. Oh my goodness. So many wonderful things. We've got to touch on this. We've actually said the word a couple of times. I think each of us has and that is that one word that we all have that causes resistance, that keeps us from taking that next step, the big F word. And no, for those of you... That wasn't the one I'm talking about. I'm talking about fear. Fear. That F word. It's just as bad of a word, actually, given what it does and what impact it has on people. What would you say currently, right now, if you were to know... If you were to have one, what is your greatest fear, and then how do you manage it?

Dr. Laura Gallaher:
(Sigh) This feels really vulnerable and, you know, which can be scary in and of itself, and it's real. My greatest fear is actually loneliness.

Brian Kelly:
Hmm.

Dr. Laura Gallaher:
Yeah, and as far as how I manage it, it's so easy for me to be able to point to all of my connections, right? To be able to just use pretty simple evidence-based... I can just look at the data here. I think part of why it's my greatest fear is because I understand so deeply that we are tribal creatures and we are made and meant for human connection. We're living in a world where it's very different. You know, we've created a lot of obstacles and barriers actually to connect. I mean, you can point to technology and say we're connected. It's really not the same. You know, we talk about raising a kid takes a village and all that. Like we really used to live very differently, and the evolution of society. We have not evolved as a species as quickly as society has evolved, and I think that's a good thing. I'm not always a fan of the direction of the evolution of society. And so I feel like that disconnection is one of the most painful and dangerous things for us as humans. So that's something that I fear and I like to really focus on what is it that I then want. So if I feel the fear creeping up, instead of focusing on that fear, it's like, you know, trying to not run into the trees when I'm snowboarding, like if I stare at the trees, I'm going to run into the trees, like, stop staring at it. Right? Look for, or look towards what I do want, you know, which is that human connection, and fortunately for me so far, when I really seek it out, it's totally fine. So it's really for me, if I can keep it top of mind and I can stay really intentional, that's how I can manage that fear.

Brian Kelly:
I mean, I hope... So everything you've just said tonight is worth untold thousands of dollars to anyone who's listening, taking notes, actually taking this in, going to put this into action, because what she basically just said is, "You get what you focus on." What are you focused on right now? All of you listening. All of you watching. Really think about that, what are you focusing on? On a regular basis? Are you focusing on all the crap in your life? If you're focusing on all the crap in your life, guess what you're going to get more of? Yes, that's right. More crap. And do you want more crap? I don't want more crap. Why do I keep seeing crap? I don't know. It's getting to be a crappy show. No,I'm kidding. But focus on what you want. So if you're focusing on the things you do want that you wish to achieve... Like that's why I think vision boards are so powerful and so many people utilize those because it takes you to a place that you normally wouldn't go to because you're so into the moment and all the junk that's going on in your life. All the problems and issues. A vision board then gives you that escape and something to focus on that you truly desire. So I think what you just said, Dr. Laura Gallaher, is that, you know, it's so powerful for people. If all they did was simply change what they're focusing on, their lives will change. It's a guarantee, that's all. I mean, I'm sorry we can't make it any more simple.

Dr. Laura Gallaher:
It's so true.

Brian Kelly:
Or we can't make it any more complex actually, but we could probably come up with an entire E-course about it and sell it. And all we had to do is tell you all you have to do is focus. Get what focus on.

Dr. Laura Gallaher:
Just say that like 18 different ways.

Brian Kelly:
Exactly! Look into a mirror and say those affirmations.

Dr. Laura Gallaher:
Tell some good stories... Tell those stories you know, yep.

Brian Kelly:
So yeah, sales, storytelling, and empathy. The top three skill sets that are at the top of her mind for her company at this moment in time. We come back five to ten years from now, I'll bet you there will be three completely different top skill sets. That's the point I want to drive home there are so many. It's just focus on the next level, the next tier that will take your business to the next rung, and get a team so you can discuss what should we focus on next, because your time, are you spending it wisely? Are you going to be right every single time? No, guaranteed not. But if you aim at nothing and fire, you're sure to hit nothing, so aim at something and pull that trigger and go right after what you're focusing on. Wow! We're getting close to the end, I don't like that. As you made that leap of faith the first time, I can imagine how scary that must have been because I can understand the whole NASA regimen mentality. It's rigid. It's corporate. Oh, it's beyond corporate because it's the government. My dad retired NASA so I understand it really well. Then what a leap, that is a major leap, go from there something so regimented and structured, to I'm free and I can do whatever I want. Then, ok, well, let's go back to Disney for a bit and then did it again. That's phenomenal. I mean, that is truly phenomenal that you... you really went through a little speed bump there and then said, let's get the heck out of here. It's time to spread my wings. It's just, It's a feel good story to me. I watched, I've been in corporate myself and I have seen these people, they look like the walking dead. They act like the walking dead. They march to the beat of someone else's drum. We all did right. Were there for a company. I was trying to think of something you said earlier that just came out... It was like another piece of gold. Everything you said is gold tonight, just so you know! So definitely once you get a copy of this, you can feel free to charge enormous sums of money for it. I have no problem with that. But yeah, it's just you've been through a lot. You've got a great experience here. You are succeeding. You know, what does it take to be successful? That's very personal, I think and it depends on where you are today. But what is it when it gets down, when the rubber meets the road, everything cumulatively collected, that we just talked about, what is it that makes Laura happy?

Dr. Laura Gallaher:
Hmmm. I love laughter. I really do, and I find that it's actually for me, it's quite easy to induce, which I feel very... I just think I do... I just laugh really easily. A lot of things make me laugh. I have a canvas in my master bathroom that says, I'm going to butcher it, but it's like, "Always find a reason to laugh, it may not add years to your life, but it will add life to your years."

Brian Kelly:
Yeah.

Dr. Laura Gallaher:
So that's big for me. I actually studied humor for my dissertation. Which was really crazy and funny. It was called, "THE MODERATING EFFECT OF GENDER ON THE USE OF HUMOR DURING A JOB INTERVIEW: THAT'S WHAT SHE SAID." That's actually what I called it and I got this as a gift for my sister the one who was on earlier. (Shows porcelain "THAT'S WHAT SHE SAID" sign)... So, yeah, humor. I think humor really makes me happy! Brings all the positive brain chemistry.

Brian Kelly:
I totally agree! I've often told my own kids, I have two of them, they're adults now, but growing up I said, "There's a time to be serious and there's time not to be serious and the time to be serious is rare." There are times for it, but why? Why take life so seriously when you could live it to its fullest and enjoy it. Just, you know, find the light side in everything with respect. You know, there are times when you need to be serious at a funeral. You need to be somewhat serious at a wedding, during the ceremony, after it's over then have fun and be happy. But there are times for being serious. There are times when you're at a negotiating table at a big deal for business. Yeah, it's time to be serious! And you can inject humor even then. And that might help the sale, which I can visualize you doing that. You're just such an easygoing, warm, and inviting person. That...that by itself is a selling technique. Even though it's you, it's your personality. You know, you were given that and you've nurtured it for the better. Not just to sell, that's not what I meant by that. It's just... It's gosh darn... You're like a plethora of unbelievable knowledge, experience, and wisdom. And I'm not messing around. I'm not joking at this moment. I'm being serious.

Dr. Laura Gallaher:
Thank You!

Brian Kelly:
Yeah, I truly appreciate you coming on. My God, I just looked at the time. This is unbelievable! Alright, so there is one question I like to ask every entrepreneur that comes on the show. It is the last one that we ask. Don't go anywhere! We've got a couple of things to take care of before, so if you're watching, listening right now live, stay with us. Everyone in her family, stick around. They want that trip to Mexico I think that's why they're here. All twenty-five of you stay close We're almost done. That's so great. You know, talking about being lonely, look at that support now, that's phenomenal.

Dr. Laura Gallaher:
Yeah, that is great!

Brian Kelly:
You're so blessed! They are too, to have you in their lives. It's amazing. Oh gosh... So this question is, I found it very, very intriguing. That's why now it's the last question I ask every person that's on the show. It can be personal, and it can be extremely powerful. It's amazing! I just love the responses that have come so far. But before we do that, I promised everyone something, and we actually have a couple of things to provide and give away. Just right on cue there, Laura, about the trip and the giveaway. It is now that time! So before I said, watch us, don't take your gaze away from us, don't go off clicking away. Well now, we both give you our permission to pull out that thing called your phone and bring up your text messaging app. Go and do that right now, because what you're going to see on the screen in a moment, it all makes sense. To enter to win a five-night stay at a five-star Mexican resort or there are other resorts that you can choose from as well. Pull out that texting app and where you would actually type in the name of the person, instead type in this phone number, as Laura writes it down: 314-665-1767. We literally have had guest experts win because it is a random drawing. Just saying, hint hint, wink wink: 314-665-1767. In the area where you would actually type the message, you know, where some people would put emojis and funny little symbols, don't do that, instead type in the words PEAK, that's P-E-A-K, dash... Or if you prefer hyphen, vacation. So it's PEAK-VACATION, no spaces. And just have a little sent icon, and then follow the directions that ensue. You will be asked a couple of questions. It's all automated. Don't worry, we're not harvesting phone numbers and all that information for any other purpose than to get you entered to win that wonderful prize. So go ahead and do that now, and before we ask this final deep, deep question of this amazing young woman, we're going to also reveal that she has something for you. She has brought a gift for all of you as well! So to do that, what I want to do is pull up that particular page so you can talk to it, Laura, and tell everybody exactly what wonderful gift you are about to bestow upon our audience.

Dr. Laura Gallaher:
Now. Ok, so this is our missing link assessment. So because we help leaders evolve their culture, we like to use an assessment to figure out what's working really well and where might you be struggling. So if you complete this missing link assessment, it's pretty quick to complete, you'll complete it in five minutes or less, then we'll actually generate a report for you that's based on your results. It's going to give you specific recommendations of things that you can do, and we'll even call you to see if you want to do a one-on-one 30 minute chat with me, and I can talk to you about it and give you some really specific ideas, and help you apply some of these concepts we've been talking about. How can you bring that to your culture?

Brian Kelly:
And there it is, so you see it on the screen, it's GallaherEdge.com/themissinglink. Ok, and go ahead and go to that site. I also put it in the comments for those of you that can see those that are watching live. There is the beautiful Dr. Laura Gallaher right there. You'll know you're in the right spot when you see that. TAKE YOUR MISSING LINK ASSESSMENT NOW, just click on that button and let the wonderment begin. The amazing things you're going to experience as a result of doing that. I'm actually clicking on it right now. I'm just going to fill it out while we watch and listen. But you'll see this, and then what is the best way for folks to get in touch with you? Don't go anywhere everybody, we got that wonderful question still coming up. Oh my gosh! The comments are lighting up as we do this. But go ahead, what is the best way for people to connect with you directly who are interested in your culture cultivation?

Dr. Laura Gallaher:
I think the best way to get in touch is probably to go to the website GallaherEdge.com/join and when you do that and join, then you'll start to get emails from me, which you reply to. I'm a real human being, I will reply to your email. So yeah, if you're GallaherEdge.com/join and sign up that's the best way to get in touch with me.

Brian Kelly:
There it is on the screen. I'm glad you clarified that, I wasn't sure if you were real or not, but now I know! (Joking) You're about as real as they come. It is amazing! Alright. Fantastic. Do a little clean up here, so I wanted to tell everyone that's on thank you for all the interaction, the comments. My goodness. The interaction, the family support, that is huge. That is very...That's wonderful.

Dr. Laura Gallaher:
I feel so loved! Yeah.

Very blessed! That a phenomenal thing to have a strong family. I love that! Speaking of family, this has nothing to do with that. Well, it could actually now that I just said that. Hmm. Interesting. Now you're going what the heck is he going to ask me? So here's the thing, there is always a build-up to this question, and now to kind of give you some relaxation, if there was any tension at all, which probably wasn't being an NLP master of your own. Right? That is there is no such thing as a wrong answer to this question. Is it just flat out does not exist. In fact, the exact opposite is the case. The only correct answer, Is yours. The thing is, some people get the answer like that, and it's right on the tip of their tongue. Others take a little time. Either one is fine, whatever it is for you is perfect. Any of those situations, that's some pretty cool.

Dr. Laura Gallaher:
Sounds very cool.

Brian Kelly:
Very cool. Are you at all, intrigued or curious about what this question is?

Dr. Laura Gallaher:
I'm so eager to know.

Brian Kelly:
I love it! Good, then I did my job. Alright, so you're ready? Alright, Here we go! Dr. Laura Gallaher, How do you define success?

Dr. Laura Gallaher:
I define success as the extent to which I'm enjoying the journey and the extent to which I feel inner peace, every night when I lay my head down on my pillow.You.

Brian Kelly:
You thought I was going to let you off that easy, huh? What else? No, I'm kidding. That is phenomenal! You are fun to have fun with.

Dr. Laura Gallaher:
Thank you, You're fun too. This is a good time!

Brian Kelly:
You're a lot of fun! I enjoyed this... this was a hoot. The other really cool thing about that question, it's amazing to me, I've done... I don't even know where I'm at. One hundred twenty plus shows, and to date, it's got to happen sooner or later, but to date no two people yet, have answered that question the same way.

Dr. Laura Gallaher:
Wow! That's so cool.

Brian Kelly:
That's why I call it personal, because and it's also like you were saying earlier... you almost gave the answer before I could ask it.

Dr. Laura Gallaher:
I know, we talked about it and I mentioned it at the beginning. That's so funny.

Brian Kelly:
I was about to go STOP! But it worked out great because you didn't go all the way through with it. I was ready. I was going to say, ok , but before we go into that, I was going to interrupt, but I was ready. I mean, come on, this is the biggest moment of the show. Come on! You can't let that go. But, yeah, it's amazing to me that that many people have different views of success and what it means. A lot of people will call themselves unsuccessful only because there 'IR' their "Internal Representation' of success that they gave it has not been met yet. But, my God, they are so successful in so many ways, but they're not giving themselves credit for it. And so with your permission and I'll come back to this when it's time, I would like to take your response and add it to a collaborative book of all those answers and call it, HOW DO YOU DEFINE SUCCESS?

Dr. Laura Gallaher:
Absolutely! I'd be honored.

Brian Kelly:
I had one of my apprentices actually put together, or start putting together... Then I thought, this is genius. It was his idea. The actual, that clip of you at the end saying, you know, Then I would say, how do you define success? Then they'd put all these great effects and things in it, and so it was like a one minute or less clip. They were so powerful and I was like keep going, You're doing awesome! I love those. So I think I'll do a whole collage of videos as well so we can have, you know, instead of those banners on the wall, you can have a television or something with speakers playing those over and over.

Dr. Laura Gallaher:
That's perfect! I love it.

Brian Kelly:
Oh, thank you so very much. My God, you've been such a breath of fresh air in so many ways. I mean, my God, don't take this the wrong way, but can I take you home with me? Can I keep you like a puppy?

Dr. Laura Gallaher:
Oh yeah. Be like can I get like a little bobblehead, Laura? (Laughing)

Brian Kelly:
Just so that doesn't seem too weird, I actually said the same thing to Les Brown and he said, "Yes." So...

Dr. Laura Gallaher:
Yeah, well ahhhh, that's sweet!

Brian Kelly:
Yeah, so there's only two people I have ever said that to, so just know that you're in that company.

Dr. Laura Gallaher:
Thank you!

Brian Kelly:
Whether that means anything or not, I don't know. You've been an absolute joy and we have to stay in touch. Everyone, please connect with her. Take advantage of that wonderful gift. I'll put it up there one last time it's GallaherEdge.com/themissinglink. If you want to get in touch with her directly GallaherEdge.com/join. It's up... Well, it's up on my screen, you can see it right now, so that's the way it's going to stay for now. Well, what I like to do, one last parting gift from you, Dr. Laura Gallaher, and that is if you were to give a budding entrepreneur one piece of advice, given what you've been through, what you know, What might that be?

Dr. Laura Gallaher:
CELEBRATE EVERY MILESTONE. Celebrate everything. There is nothing too small to celebrate on this journey. I wish I knew that when I started. I'm much better now, but yeah, celebrate every little step.

Brian Kelly:
Perfect! I love it. Thank you so much on behalf of this amazing young lady, Dr. Laura Gallaher, I am Brian Kelly, your host of The MIND BODY BUSINESS Show, until next week, I can't wait to see you and all of Dr. Laura Gallagher's family again on the next episode of The MIND BODY BUSINESS SHOW. So, hey, we'll see you next week! Until then, so long and be blessed for now. Goodbye, everyone.

Brian Kelly:
Thank you for tuning in to The MIND BODY BUSINESS Show podcast at www.TheMindBodyBusinessShow.com. My name is Brian Kelly.

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Laura Gallaher

Dr. Laura Gallaher is an Organizational Psychologist, Speaker, and Leadership Coach. She began her career at NASA Kennedy Space Center. After the Space Shuttle Columbia exploded upon re-entry in 2003, killing everybody aboard, Kennedy Space Center hired Laura and a team of organizational psychologists to change the cultural influences that were deemed to play a role in the tragedy. She worked for 8 years with NASA to positively influence culture, develop leadership capacity, and improve organizational performance at Kennedy Space Center. Laura’s company, Gallaher Edge, applies the science of human behavior to organizations so they can get their edge, achieve together, and enjoy the journey.

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